Privacy Policy

Last updated: April 28, 2025

At Agence Ricard, protecting your personal information is a priority. We are committed to respecting your privacy, ensuring the confidentiality of your data, and complying with applicable laws in Quebec, including the Act respecting the protection of personal information in the private sector (Law 25).

1. Collection of Personal Information

We may collect the following types of personal information:

• First and last name
• Email address
• Phone number
• Mailing address
• Job title and company name
• Information related to your service or partnership inquiries
• Information necessary for event registration, newsletters, or marketing activities
• IP address and website browsing data (through the use of cookies)

Collection Methods:

• Website forms
• Email or telephone communications
• Event registration
• Interaction with our website and social media platforms

2. Use of Personal Information

Your personal information is used solely for the following purposes:

• Responding to your information requests
• Providing our services and ensuring personalized follow-up
• Managing your participation in our events
• Sending relevant marketing communications (with your consent)
• Improving our website and services
• Complying with our legal and regulatory obligations

3. Disclosure of Personal Information

We only share your personal information with:

• Authorized members of our team
• Our service partners (e.g., marketing firms, IT providers) when necessary for the execution of specific mandates
• Competent authorities, if required by law

Your personal information is never sold or rented.

4. Retention and Protection of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and in accordance with legal requirements.

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, theft, or disclosure.

5. Your Rights

Under Law 25, you have the following rights:

• Access your personal information held by Agence Ricard
• Rectify any inaccurate, incomplete, or equivocal information
• Withdraw your consent to the use of your information, subject to legal obligations
• File a complaint with the Commission d’accès à l’information du Québec

To exercise your rights or for any questions regarding your personal information, please contact our Privacy Officer:

Privacy Officer: Corinne Galarneau
Email: info@agencericard.com
Phone: 514-838-5625

6. Cookies and Similar Technologies

Our website uses cookies and other tracking technologies to:

• Facilitate your navigation
• Analyze how our site is used
• Personalize your user experience
• Measure the effectiveness of our marketing campaigns

Specifically, we use the following services:

• Google Analytics (website behavior analysis)
• Facebook Pixel (advertising targeting)
• HubSpot (marketing automation and contact management)

You can configure your browser to refuse or delete cookies. However, this may affect certain functionalities of the site.

7. Changes to the Policy

We reserve the right to modify this Privacy Policy at any time to reflect legislative, technological, or operational changes. The updated version will be available on our website, along with the date of the last update.

We encourage you to review this page regularly.